group classes frequently asked questions

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What do I need to do to begin taking Group Classes?

1) You do not need to bring a partner, enroll or make a reservation for our Group Classes, and you may arrive and start on any date.

2) You and anyone else may just show up. Please bring ID. Our Group Classes are for adults only.

3) You may view our schedule for Group Classes at the following links.

4) Before each Group Class, you need to sign in at hello.dancefree.com.co. You may sign in when you arrive or the same day before showing up. We respect your privacy and will not share your information with anyone.

5) We are happy to call you via WhatsApp phone or at any local number to get you started and answer any questions you may have. You may also reach us by WhatsApp at +57 316 288 70 63, email at info@dancefree.com.co, and/or stop by in person at DANCEFREE, Calle 10A #40-27, El Poblado, Medellín, Antioquia, Colombia, 2 blocks from Parque Lleras. In-person service temporarily unavailable due to COVID-19.

Do you offer Group Classes online?

Yes. We offer Group Classes online via Google Meet and Zoom.

You may view our schedule for Group Classes, in person and online, at the following links.

You may also sign up to receive free email updates at www.dancefree.com.co/signup.

What is your schedule for Group Classes?

You may view our schedule for Group Classes at the following links.

You may also sign up to receive free email updates at www.dancefree.com.co/signup.

Do I need to make a reservation for Group Classes or may I just show up?

You do not need to make a reservation for our Group Classes and evening events. You and anyone else may just show up. Please bring ID. Our Group Classes and evening events are for adults only.

Do I need to bring a partner to participate in Group Classes?

No. You do not need to bring a partner, enroll or make a reservation, and you may arrive and start on any date. We change partners frequently.

How many students are there in each Group Class?

There are typically 40 to 150 students in each Group Class.

Do you offer Group Classes in English?

Our Group Classes are generally in Spanish, with some English assistance depending on the instructors in each Group Class. For Private Classes, you may choose your instructor(s), and our instructors have varying levels of English, from some understanding to fluent.

How do I know which level each Group Class is for?

Our Group Dance Classes that are not free generally have three levels: New to Beginner, Beginner to Intermediate, and Intermediate to Advanced. For our Group Dance Classes, we generally stretch and warm up together, take a short break, and then divide the class into different levels, each level with its own instructor(s).

You may view our schedule for Group Classes, including the level(s) offered in each Group Class, at the following links.

You may also sign up to receive free email updates at www.dancefree.com.co/signup.

Do I need to have experience to take Group Classes?

No, you do not need to have experience. We offer Group Classes for all levels, from new to expert. Our Group Dance Classes that are not free generally have three levels: New to Beginner, Beginner to Intermediate, and Intermediate to Advanced. For our Group Dance Classes, we generally stretch and warm up together, take a short break, and then divide the class into different levels, each level with its own instructor(s). We also recommend taking Private Classes so we can help you more personally.

How long are Group Classes?

The majority of our Group Classes are 1.5 hours in length. However, the length of each Group Class may vary.

You may view our schedule for Group Classes at the following links.

You may also sign up to receive free email updates at www.dancefree.com.co/signup.

May I take Group Dance Classes in more than one rhythm/genre with the same Group Class membership (e.g., Salsa, Bachata)?

Yes. Our Group Class memberships apply to all Group Classes that we offer, excluding special events, such as talleres/workshops.

May I show up late for a Group Class?

Yes, you may show up whenever you’d like during the published hours of each Group Class.

Do you offer Practices to practice what we learn in each Group Class?

Yes. We generally offer a Practice before and after every Group Class. There is no additional charge for the Practice if you are already in the Group Class and/or have an active Group Class membership.

What are your prices for Group Classes?

You can view all of our prices and package discounts at www.dancefree.com.co/prices. You may purchase a pass for a single Group Class or a Group Class membership.

Do you charge an enrollment fee for Group Classes?

No. There are no hidden costs or fees. You may purchase a pass for a single Group Class or a Group Class membership. You do not need to bring a partner, enroll or make a reservation, and you may arrive and start on any date.

Do you offer memberships for Group Classes?

Yes. You may view all of our prices and package discounts, including Group Class memberships, at www.dancefree.com.co/prices. We currently offer two types of Group Class memberships, a Limited Membership and a Full Membership. You may purchase a Group Class membership for up to twelve (12) months. Each month is 30 calendar days, beginning on the purchate date.

I’m not sure if I’d like to purchase a Group Class membership. May I take a test class?

Yes. You may purchase a pass for a single Group Class. If before you leave, you would like to purchase a Group Class membership, we will apply the price of the pass you already purchased toward the Group Class membership you choose.

May I freeze my Group Class membership?

Yes. We allow one (1) freeze or suspension of your membership per membership purchase. A membership freeze must be requested minimum three (3) calendar days in advance of the start date requested for the membership freeze or suspension, and must occur for a minimum of seven (7) and a maximum of thirty (30) calendar days. Please note that during a membership freeze, your membership will be inactive and you will have no membership privileges. You may view our full terms of service at www.dancefree.com.co/terms.

May I share my Group Class membership with someone else?

Unfortunately, Group Class memberships may only be used by the person the membership was originally purchased for. You may view our full terms of service at www.dancefree.com.co/terms.

Are your prices negotiable? Can I get a bigger discount?

To be fair to everyone, everyone receives the same prices and package discounts. If you do not know about a promotion, we will still give it to you. You will receive the best price we offer automatically. Our prices are the lowest that we know of for the quality that we provide.

Why is the amount you charge via PayPal not the same as the rate I see online?

Re: PayPal, people often assume they can get the flash rate, which is not attainable. All PayPal payments are made in US Dollars and DANCEFREE has to convert your payment to Colombian Pesos. You are welcome to pay via cash or card in person, via cash at any Bancolombia and via the App Bancolombia, and via PayPal, whichever is best for you. For us, whichever way you choose to pay is the same. We do not benefit from the payment option you choose. In-person payments currently unavailable due to COVID-19.